ACP-100 sample questions

Question 1

Jan asked you to create a new Select List custom field called Department for his project MCAS.

You created the field in the morning. In the afternoon, Jan notes that his Jira dashboard is not showing the field correctly. He asks to help him troubleshoot.

View the Exhibit to see Jan’s entire dashboard.
• The first gadget shows 26 issues in the project by Status.
• The second gadget shows that there are three issues that have the new Department field set.
• The last gadget shows “No Data Available”. The filter query for that gadget is “project=MCAS and Department is empty.”

Why does Jan’s gadget say “No Data Available”?

Accepted Answer

The field context on the Department field was not set to allow empty values.

Answer

The field is marked Optional in the Field Configuration.

Answer

Jan does not have the proper Browse permissions.

Answer

You created the field Department but did not re-index the MCAS project.

Answer

The JQL query for the filter is not valid.

Answer

There is issue security on the issues.

Question 2

Jon is a new Jira user. He reports that adding comments to Jira isn’t working as expected. When he attempts to ©mention a user, no list of available users is provided. Because he does not know everyone’s username, he is unable to target comments to specific users.

What is the cause of this problem?

Accepted Answer

The field configuration for the Comment field is not set to Autocomplete Renderer.

Answer

Jon does not have the Browse Users global permission.

Answer

Jon does not have the View Users project permission.

Answer

Jon does not have the correct field security permission for the Comment field.

Question 3

Inspect your current Incoming Mail Handler configuration: Identify one reason why the current configuration is not fetching emails as planned.

Accepted Answer

The external mail service is not able to write the messages to the specified folder.

Answer

The blank space in the Incoming Mail Handler name will cause internal errors.

Answer

The syntax of the specified Folder Name is invalid and should be corrected to ‘/spam’.

Answer

A delay of 10000 minutes is not a valid setting and will cause an error.

Question 4

A dashboard displays an Issue Statistics gadget as shown.

The dashboard owner wants to change the order of the statuses shown in the gadget to appear as follows.

• To Do
• In Progress
• Ready For QA
• Blocked
• Rejected
• Done

Which action will permanently arrange the statuses into the required order?

Accepted Answer

Add numbers to the status names to allow them to be sorted in numerical order.

Answer

Reorder the statues on the Status administration page.

Answer

Change the Sort Direction option in the gadget to Ascending.

Answer

Change the category of the statuses.

Answer

Change the gadget Sort By field to Total.

Question 5

In your organization, a cobbler leads a Jira project with two issue types:

• Shoe Order
• Repair

The cobbler has given you the following requirements:

• All screens should use the Summary, Description, Due Date, and Components fields.
• Both issue types need to use a new custom field called Shoe Type on all screens.
• The Priority field should appear on all screens for Repair issues.
•Users should not be able to set the Priority for Shoe Orders during creation, but the Priority field still needs to be editable and viewable after creation.

Identify the minimum number of screens and screen schemes that will meet the requirements.

Accepted Answer

two screens and one screen scheme

Answer

one screen and one screen scheme

Answer

six screens and one screen scheme

Answer

six screens and two screen schemes

Answer

three screens and one screen scheme

Answer

two screens and two screen schemes

Question 6

Your HR project has two issue types:

• Join
• Leave

Both issue types share a field configuration, screens and the workflow.

You currently use the Due Date system field to indicate when someone actually joins or leaves.

New HR staff members complain that using the Due Date field is not very intuitive.

How can you help your HR team?

Accepted Answer

Create individual field contexts for each issue type. Label the Due Date field as Join Date and Leave Date in their respective contexts. Associate each context with its matching issue type.

Answer

Create individual Join Date and Leave Date custom fields to replace the Due Date field. Create separate screens for each issue operation and issue type. Delete the Due Date field.

Answer

Rename the Due Date field to Join Date and create a separate Leave Date custom field.
Create new screens for the Leave issue type and replace the Due Date field with the newly created field Migrate existing field values to the new Leave Date field.

Answer

Create individual Join Date and Leave Date custom fields to replace the Due Date field.
Appropriately migrate existing data from the Due Date field to the new custom fields.
Remove the Due Date field from all project screens.

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