ASQ Certified Six Sigma Yellow Belt Practice Questions
Prepare for CSSYB with more than an answer.
- Exam fee
- $422 USD
- Level
- Foundation/Entry-Level
- Valid for
- Lifetime certification (no recertification required)
Domains covered on the exam 5
- Six Sigma Fundamentals25%
- Define Phase17.5%
- Measure Phase18.75%
- Analyze Phase21.25%
- Improve and Control Phases17.5%
- 1
True or False: The primary purpose of a Yellow Belt on a Six Sigma project team is to act as the full-time project leader and mentor to Green Belts.
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Correct answer: B
False. Yellow Belts generally have a foundational understanding of Six Sigma and serve as part-time team members or subject matter experts. Black Belts (and Master Black Belts) are the full-time project leaders who mentor Green and Yellow Belts.
- 2
A hospital administrator is investigating the reasons for delayed patient admissions. After gathering data, they plot the frequencies of various delay causes on a bar chart in descending order, with a cumulative percentage line overlaid. They discover that 80% of the delays are caused by just two issues: missing paperwork and bed unavailability. Which quality tool did the administrator use?
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Correct answer: D
A Pareto chart is a specific type of bar chart where individual values are represented in descending order by bars, and the cumulative total is represented by a line. It is based on the Pareto principle (the 80/20 rule), which helps teams focus on the vital few issues causing the majority of problems.
- 3
A regional logistics firm is experiencing customer complaints regarding highly inconsistent delivery times. Some packages arrive in 2 days, while others take up to 8 days for the exact same route. Management wants to initiate a project to address this. Which methodology is MOST appropriate for this specific goal, and what is its primary focus?
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Correct answer: B
While Lean focuses on eliminating waste, Six Sigma is specifically designed to reduce process variation and improve consistency. Because the firm's main issue is the high variance in delivery times (2 to 8 days), Six Sigma (using the DMAIC framework) is the optimal methodology to stabilize the process and achieve predictable outcomes.
- 4
During a newly formed DMAIC project meeting at a financial institution, team members begin arguing over who should lead specific tasks. Several members are challenging the project scope, and interpersonal conflicts are causing delays. According to Tuckman's model, which stage of team development is this team currently experiencing?
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Correct answer: D
The 'Storming' phase is characterized by conflict, resistance to assigned roles, and polarization of opinions. It occurs after the initial 'Forming' stage as team members begin to assert their individual perspectives.
stateDiagram-v2 [*] --> Forming Forming --> Storming: Conflict emerges Storming --> Norming: Rules established Norming --> Performing: High productivity Performing --> Adjourning: Project ends
