ITIL4-AMCS ITIL 4 Specialist: Acquiring & Managing Cloud Services Practice Questions
Prepare for ITIL4-AMCS with more than an answer.
- Exam fee
- $891 USD
- Time limit
- 90 minutes
- Questions on the exam
- 40
- Passing score
- 26/40 (65%) (scale 0-40)
- Level
- Specialist
- Valid for
- 3 years
Domains covered on the exam 7
- Understand the Role of Cloud Services in an Organization10%
- Define an Organization's Requirements for Adopting and Readiness to Adopt Cloud Solutions17.5%
- Identify Types of Cloud Services and Their Applicability12.5%
- Cloud Service Selection and Procurement in the Offer Step10%
- Onboarding and Offboarding Cloud Services20%
- Managing the Use of Cloud Services12.5%
- Evaluate and Improve a Cloud Strategy12.5%
- 1
Which of the following is an 'Intangible Benefit' that might be included in a cloud business case?
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Correct answer: D
Intangible benefits are those that are difficult to quantify directly in monetary terms but provide strategic value. Improved brand reputation is a classic intangible benefit, whereas cooling costs and hardware cycles are tangible, measurable financial savings.
- 2
An organization discovers during a readiness assessment that its current IT processes are heavily manual and siloed. Which readiness dimension does this finding PRIMARILY impact?
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Correct answer: B
Operational readiness assesses the maturity of processes and the ability to operate in a cloud model. Manual, siloed processes indicate low operational readiness for cloud, which requires automation and cross-functional collaboration.
- 3
Which TWO items are critical inputs when calculating the projected Return on Investment (ROI) for a cloud migration? (Select TWO)
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Correct answer: A, B
ROI calculation must subtract the investment costs. Migration costs (the 'Investment') are a critical input to determine if the return justifies the expense.
To calculate ROI, you must have a baseline. The current TCO of on-premises infrastructure is the baseline against which cloud costs and benefits are measured.
- 4
A financial services organization is planning to adopt cloud services but has strict regulatory requirements regarding data residency and physical access control. They wish to retain full control over the infrastructure while benefiting from cloud automation. Which deployment model is MOST appropriate for this scenario?
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Correct answer: D
A Private Cloud involves infrastructure used exclusively by a single organization. It offers the highest level of control over data, security, and compliance, making it suitable for strict regulatory environments where data residency and physical control are mandatory.
- 5
Which characteristic of cloud computing, as defined by NIST, allows a consumer to unilaterally provision computing capabilities, such as server time and network storage, as needed automatically without requiring human interaction with each service provider?
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Correct answer: B
On-demand self-service is the characteristic that enables consumers to provision computing resources automatically and unilaterally without human intervention from the provider.
- 6
An organization is adopting a 'Big Bang' approach to cloud migration. What is the PRIMARY risk associated with this specific adoption approach compared to others?
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Correct answer: D
The 'Big Bang' approach involves moving all services or a large portion of them at once. The primary risk is the concentration of change, where a failure can lead to catastrophic, organization-wide service disruption, as opposed to piecemeal or evolutionary approaches which isolate risk.
