NP-Con-101 Salesforce Certified Nonprofit Success Pack Consultant Practice Questions
Prepare for NP-Con-101 with more than an answer.
- Exam fee
- $200 USD
- Level
- Intermediate
- Valid for
- Maintained via release-based maintenance exams
Domains covered on the exam 6
- Domain Expertise20%
- Nonprofit Cloud Product Configuration22%
- Implementation Strategies and Best Practices18%
- Solution Design20%
- Integration and Data Management15%
- Analytics5%
- 1
Case Study:
Organization: Wildlife Rescue Initiative (WRI)
Current State: WRI currently manages donors in Excel. They have a mix of individual donors and corporate sponsors. They also have a 'Junior Ranger' program where children sign up for educational newsletters.
Requirements:
- Migrate all data to Salesforce NPSP.
- Children (Junior Rangers) must be tracked, but for privacy reasons, their names should not appear in general donor reports unless specifically filtered. Their data should be visible only to the 'Education Team' profile.
- Donations from families often come on a single check but need to be soft-credited to both spouses.
Constraint: The IT team is small and prefers declarative solutions over custom code.
Question: How should the consultant design the security and account model for the 'Junior Ranger' requirement?
Show answer details
Correct answer: C
This follows the Principle of Least Privilege. By setting OWD to Private, no one sees Contacts by default. The Sharing Rule then selectively opens access to the Junior Rangers only for the Education Team. A separate Record Type helps distinguish them for the criteria.
- 2
A user attempts to delete a Contact record in NPSP but receives an error: "Cannot delete Contact because it is the Primary Contact on an Opportunity." What is the correct way to resolve this while preserving the donation history?
Show answer details
Correct answer: B
Salesforce (and NPSP) enforces referential integrity. You cannot delete a record if it is a lookup on a master record (like Primary Contact on Opportunity) or if NPSP validation rules prevent it. Reassigning the history is the only way to delete the contact record without losing the donation data.
- 3
A nonprofit wants to measure the effectiveness of their "Year End Appeal" campaign. They want a report showing all donors who gave last year but have NOT given to this specific campaign this year. This is commonly referred to as a LYBUNT report. Which standard NPSP report best serves as a starting point?
Show answer details
Correct answer: A
NPSP comes with out-of-the-box reports, including 'LYBUNT' (Last Year But Unfortunately Not This Year) and 'SYBUNT' (Some Year But...). These are pre-filtered to show donors with giving history in the previous year but zero giving in the current year.
- 4
A consultant is designing a solution for a global relief organization that operates in 50 countries. The organization requires a complex account structure where individual donors are tracked as Households, but corporate partners and foundations are tracked as organizational accounts. Additionally, the organization needs to track the relationships between board members (Contacts) and the corporations (Accounts) they represent, ensuring that if a board member leaves a corporation, the historical connection remains but is marked inactive. Which configuration strategy best meets these requirements?
Show answer details
Correct answer: A
The Household Account Model is the standard for NPSP to track individuals. Organizational accounts should remain as standard Business Accounts. The NPSP 'Affiliations' object is specifically designed to link Contacts to Accounts (like board members to corporations) and includes 'Status' (Current/Former) and Start/End dates to track history, meeting the requirement perfectly.
- 5
A nonprofit utilizing the Program Management Module (PMM) needs to track the delivery of food kits to clients. Each kit delivery is identical in nature but happens repeatedly for the same clients over time. The program director wants to see a total count of kits delivered per month. Which architectural approach using PMM standard objects is correct?
Show answer details
Correct answer: C
In PMM, a 'Service' defines the type of aid provided (Food Kit Delivery). 'Program Engagement' tracks the client's enrollment in the broader program. Individual instances of aid are tracked as 'Service Delivery' records linked to the Program Engagement. This allows for aggregation and counting of deliveries over time.
- 6
A consultant is configuring NPSP Enhanced Recurring Donations. The client requires that when a donor updates their credit card for a monthly donation, the system should strictly respect the original 'Day of Month' for future installments, even if the update happens on a different day. However, for a specific subset of high-value recurring donations, the installment date should automatically shift to the date of the most recent payment. Which two settings or actions are relevant to controlling this behavior? (Select TWO)
Show answer details
Correct answer: A, B
The 'Next Installment Date Match Range' setting in NPSP determines how many days before or after the scheduled date a payment can be matched to an installment without altering the schedule.
To shift the date for specific records, the 'Day of Month' field on the Recurring Donation object must be updated. NPSP will then recalculate future installments based on this new anchor date.
