PC-BA-BAP BCS Practitioner Certificate in Business Analysis Practice Practice Questions
Prepare for PC-BA-BAP with more than an answer.
- Time limit
- 60 minutes
- Questions on the exam
- 40
- Passing score
- 26/40
- Level
- Practitioner
- Valid for
- No expiry (certificate does not expire)
Domains covered on the exam 6
- Strategic Context for Business Analysis20%
- Analysing and Managing Stakeholders20%
- Analysing the Current State15%
- Establishing the Target State15%
- Designing and Defining the Solution15%
- Developing a Business Case15%
- 1
True or False: An organization's Vision statement provides guidance on how the organization currently operates and how it intends to execute its daily activities, while the Mission statement defines the ideal future target state.
Show answer details
Correct answer: B
This statement is backwards. The Vision statement defines the ideal future target state (where the organization wants to be). The Mission statement provides guidance on the organization's current purpose, reason for existing, and how it should run day-to-day to achieve that vision.
- 2
A cloud hosting company has identified that 'maintaining 99.999% server uptime' is absolutely essential to retaining their enterprise clients and achieving their strategic objectives. They measure this using a metric called 'Monthly Server Outage Minutes.' In this context, what does 'maintaining 99.999% server uptime' represent?
Show answer details
Correct answer: D
A Critical Success Factor (CSF) is a vital area of performance that must go right for the business to achieve its objectives (in this case, maintaining high uptime). The metric used to actually measure the success of that CSF ('Monthly Server Outage Minutes') is the Key Performance Indicator (KPI). Confusing the broad success factor with the specific measurement metric is a common pitfall.
- 3
A global healthcare provider is aiming to reduce patient wait times by 20% across all its metropolitan clinics within the next 18 months. To achieve this, clinic managers are reallocating nursing staff during peak hours and implementing a new digital triage system. Using the VMOST framework, how should the reallocation of nursing staff and the implementation of the digital triage system be classified?
Show answer details
Correct answer: B
In the VMOST framework, Tactics are the detailed, specific, and short-term actions implemented to deliver the Strategy. The Objective here is reducing wait times by 20%, the Strategy would be optimizing patient flow, and the Tactics are the actual steps taken: reallocating staff and deploying the triage software. Distinguishing between Strategy (the medium-to-long-term approach) and Tactics (the immediate actionable steps) is critical for internal environment analysis.
- 4
A fintech startup is analyzing its external environment before launching a new peer-to-peer lending platform. The business analyst has been asked to evaluate the competitive dynamics using Porter's Five Forces. Which TWO of the following factors specifically belong to Porter's Five Forces framework? (Select TWO)
Show answer details
Correct answer: C, D
The threat of substitute products is one of the five forces. It evaluates the likelihood of customers finding alternative ways to achieve the same outcome (e.g., using traditional banks instead of P2P lending). Technological advancements and Regulatory changes belong to PESTLE analysis, not Porter's.
Porter's Five Forces include: Threat of new entrants, Bargaining power of suppliers, Bargaining power of buyers, Threat of substitute products, and Industry competitors. Buyers' bargaining power is a core component that dictates how much pressure customers can put on pricing and quality.
