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Apple Device Support Practice Questions

Prepare for SUP-2023 with more than an answer.

60 questions in the full set5 sample questionsUpdated Mar 12, 2026

Unlock the full exam and previous versions

  • v1Apple Device Support 135 questions Locked
  • SUP-2023Legacy Apple Device Support 60 questions Current
Exam fee
$149 USD
Level
Professional
Valid for
2 years
Domains covered on the exam 9
  1. Mobile Device Management15%
  2. iCloud and Continuity12%
  3. Installation, Setup, and Device Migration15%
  4. Data Protection and Security13%
  5. Storage Management8%
  6. Application Management10%
  7. Networking and Connectivity12%
  8. System Diagnostics and Troubleshooting10%
  9. Accessibility Features5%
  1. 1

    Scenario -After Krista installed some new apps, her Mac became slow and unresponsive. She asks if you can help resolve the issue.Which resource should you use to examine processes running on Krista's Mac and check how they're affecting its performance? A.ConsoleB.Diagnostic ReportingC.Activity MonitorD.System Information

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    Correct answer: C

  2. 2

    What happens when you restore a Mac with Apple silicon with Apple Configurator? A.It updates the firmware and recoveryOS, and erases and installs macOS.B.It restores the system state from before a corrupted battery drain.C.It recovers data from a Time Machine snapshot on the internal storage.D.It forces the Mac to perform any pending software updates.

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    Correct answer: A

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