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100-140 Practice Questions

Prepare for 100-140 with more than an answer.

123 questions in the full set3 sample questionsUpdated Feb 24, 2026
Exam fee
$125 USD
Level
Entry
Valid for
5 years (for exams taken after July 15, 2025); Lifetime (for exams taken before July 15, 2025)
Domains covered on the exam 6
  1. IT Support Job Tasks and Responsibilities
  2. Hardware Issues
  3. Connectivity and Resource Access Issues
  4. Operating System and Application Issues
  5. Common Threats and Preventions
  6. Job Tools
  1. 1

    You resolve a customer's printing issue.How should you document the incident? A.Printing issue is resolved. Reinstalled printer drivers and rebooted computer.B.This customer was using the wrong printer and did not know which printer they should use.C.Printer is now printing. Issue is resolved and customer is happy.D.Ticket Complete.

    Show answer details

    Correct answer: A

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