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500-710 Video Infrastructure Implementation Practice Questions

Prepare for 500-710 with more than an answer.

202 questions in the full set20 sample questionsUpdated Aug 11, 2025
Exam fee
$300 USD
Level
Specialist
Valid for
3 years
Domains covered on the exam 5
  1. Advanced Cisco Expressway Features38%
  2. Advanced Cisco Meeting Server Features15%
  3. Cisco Collaboration Meeting Room Solutions with Cisco TelePresence Server13%
  4. Cisco TelePresence Management Suite Solution19%
  5. Cisco Cloud Solutions15%
  1. 1

    A field engineer is troubleshooting a Cisco Expressway where calls to a specific domain are failing. The search history shows the error '404 Not Found'. The engineer needs to determine exactly which search rule was matched and why the call subsequently failed. Which log file on the Expressway would provide the most detailed, step-by-step trace of the call routing decision process?

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    Correct answer: C

    The Network Log (also known as the searchrules log) provides the most granular detail about how Expressway processes incoming calls against its configured search rules and transforms. By setting the log level to DEBUG, the engineer can see the incoming alias, how it is processed by each rule in priority order, any regex matches and replacements that occur, and the final routing decision. This log is essential for diagnosing complex call routing problems, including why a '404 Not Found' is being returned.

  2. 2

    Case Study:

    A global manufacturing firm, GlobalCorp, is upgrading its video infrastructure. They have a central data center (HQ) and two major regional offices (EU and APAC). Their current setup consists of a single Cisco TelePresence Server at HQ managed by a Cisco TelePresence Conductor. Due to increased demand for video conferencing, they are experiencing resource shortages and want to improve resilience.

    The project requirements are as follows:

    1. Add new TelePresence Servers at the EU and APAC offices.
    2. Calls originating from a region should use local TelePresence Server resources first.
    3. If local resources are full, calls should overflow to the HQ TelePresence Server.
    4. If HQ resources are also full, calls originating from EU should overflow to APAC, and calls from APAC should overflow to EU.
    5. The solution must be managed centrally by the existing Conductor at HQ.

    Which Conductor configuration will meet all of these requirements?

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    Correct answer: A

    This is a complex routing scenario that requires multiple, location-specific Service Preferences. The correct approach is to define Locations for the endpoints and bridge pools for the resources. Then, you create a distinct Service Preference for each originating location (EU and APAC) that defines the specific, ordered cascade of bridge pools to try. For EU callers, the preference would be EU -> HQ -> APAC. For APAC callers, it would be APAC -> HQ -> EU. This configuration provides the precise, tiered overflow logic required.

  3. 3

    What is the function of a subzone's 'Membership Rules' on a Cisco Expressway?

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    Correct answer: C

    Membership Rules are used to dynamically place call sources into a specific subzone. These rules can be based on various criteria, such as the source IP address, the authenticated user, or the alias pattern. This allows administrators to automatically group devices or call types into different subzones to apply specific bandwidth management or call processing policies without manual assignment.

  4. 4

    A Cisco Meeting Server deployment is configured to use an external Syslog server for centralized logging. However, no logs from the CMS are appearing on the Syslog server. The network team has confirmed there is IP connectivity and no firewall is blocking UDP port 514 between the CMS and the Syslog server. What is a likely configuration error on the CMS?

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    Correct answer: C

    On the Cisco Meeting Server, after configuring a new Syslog server using the syslog add command via the MMP (Mainboard Management Processor), the configuration change does not take effect immediately. The logger service must be restarted for the CMS to begin sending logs to the newly defined destination. This is a common oversight during initial configuration.

  5. 5

    Which two security mechanisms are fundamental to the operation of the Cisco Expressway's Mobile and Remote Access (MRA) service? (Select TWO)

    graph TD subgraph Internet Jabber[Jabber Client] end subgraph DMZ ExpE[Expressway-E] end subgraph Internal ExpC[Expressway-C] CUCM[CUCM] IM_P[IM & Presence] end Jabber -- TLS --> ExpE ExpE -- Mutual TLS --> ExpC ExpC --> CUCM ExpC --> IM_P
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    Correct answer: A, C

    External Jabber clients and other collaboration services (like Webex) need to establish a trusted TLS connection to the Expressway-E. To do this without manual certificate installation on every client, the Expressway-E must have a server certificate signed by a public Certificate Authority that is trusted by default by clients' operating systems.

    The communication path between the Expressway-E in the DMZ and the Expressway-C in the internal network is secured via a traversal zone. This zone MUST be configured for mutual TLS, where each server presents a certificate and validates the certificate of the other, establishing a highly secure and trusted path for MRA traffic.

  6. 6

    A financial services company is deploying a Cisco Expressway cluster for high availability. During a failover test, an administrator notices that active calls are dropped when the primary peer goes offline, even though the other peers are operational. What is the most likely configuration error causing this issue?

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    Correct answer: D

    For active calls to be preserved during an Expressway peer failure, the 'Call preservation' feature must be explicitly enabled on the zones involved in the call path. This feature allows signaling to be re-established through an alternate peer without dropping the media session. While NTP sync is critical for cluster health and manual replication is a valid mode, neither directly addresses the preservation of active calls during a failover event. The failover license is for MRA, not general call preservation.

  7. 7

    A network engineer is configuring a search rule on a Cisco Expressway-C to route calls destined for the pattern (2..._..._....)@cisco.com to a specific Unified CM neighbor zone. The goal is to strip the domain and send only the 10-digit number. Which regular expression pattern and replacement string should be used in the search rule's transform?

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    Correct answer: C

    The correct regex pattern is (\d{10})@cisco\.com. (\d{10}) captures a group of exactly 10 digits. The . in cisco.com must be escaped with a backslash (\.) to be treated as a literal dot. The replace string \1 refers to the first captured group (the 10-digit number), effectively stripping the domain. The other options are incorrect: \0 refers to the entire matched string, (.*) is too broad, and \2 would refer to a second captured group which doesn't exist in that pattern.

  8. 8

    A consultant is designing a resilient Cisco Meeting Server (CMS) deployment for a large enterprise. The design must support up to 2,000 concurrent HD calls and provide database redundancy. Which two components are essential for this design? (Select TWO)

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    Correct answer: B, E

    For database redundancy in a large-scale CMS deployment, a three-node (or five-node) database cluster is required to maintain quorum and handle failover. A single database is a single point of failure. A load balancer is essential for distributing traffic across the Call Bridges.

    To achieve scalability for 2,000 calls, multiple Call Bridge nodes are necessary. An external load balancer (like F5 or Citrix ADC) is required to distribute the incoming call load efficiently and evenly across these nodes.

  9. 9

    A university has deployed Cisco TMS for scheduling lectures across multiple campuses. A new departmental administrator needs the ability to book conferences and manage endpoints only within their own department's folder in the TMS Navigator. They should not be able to see or modify any other department's resources. Which TMS permission setting is required to achieve this level of granular control?

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    Correct answer: A

    Cisco TMS provides granular, role-based access control (RBAC). To restrict a user's permissions to a specific folder, you must create a user group, assign the necessary permissions (like 'Booking'), and set the scope of those permissions to 'Folder'. The administrator would then be granted access only to the specific folder(s) assigned to that group. Default groups have global scope, and user-level permissions override group settings but are harder to manage.

  10. 10

    An organization wants to enable @webex meeting scheduling for its users directly from Microsoft Outlook, leveraging their on-premises Exchange server. The on-premises environment includes a CUCM, Expressway-C, and Expressway-E for call control and traversal. Which component is specifically required to be deployed and configured to provide this functionality?

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    Correct answer: C

    The Cisco Hybrid Calendar Service is responsible for integrating on-premises Microsoft Exchange (or Office 365) with the Webex cloud to enable features like @webex scheduling. This service is enabled by deploying the Calendar Connector software on the Expressway-C, which then communicates with the Exchange environment and the Webex cloud. The Directory Connector is for user synchronization, TMSXE is for TMS scheduling, and Expressway-E provides traversal but does not host the connector.

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