CompTIA A+ Certification Exam: Core 2 Practice Questions
Prepare for 220-1102 with more than an answer.
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- v1Comptia A+ Certification Exam: Core 2 292 questions Locked
- 220-1002Legacy A+ Certification Exam: Core 2 259 questions Locked
- 220-1102Legacy Comptia A+ Certification Exam: Core 2 49 questions Current
- Exam fee
- $246 USD
- Level
- Entry-Level
- Valid for
- 3 years from date of certification
Domains covered on the exam 4
- Operating Systems31%
- Security25%
- Software Troubleshooting22%
- Operational Procedures22%
- 1
An IT support specialist is investigating a desktop computer in a small business that is performing significantly above normal resource utilization baselines. During investigation, the specialist discovers an unfamiliar executable file with a randomized filename running on the system. After terminating the process, system performance returns to normal levels. The specialist suspects malware but the current antivirus solution shows no threats detected. The specialist is worried that other computers in the office may have the same infection. Which of the following is the MOST effective method to check other systems for this specific threat?
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Correct answer: A
Manually checking each machine is the most effective way to detect this unknown threat across the network. Since the antivirus software is not detecting this particular malware variant, automated scanning tools will likely miss it on other systems as well. A manual inspection allows the technician to look for the specific indicators observed on the first machine: unusual processes with random filenames, elevated system resource usage, and unfamiliar executables running in memory. This hands-on approach can identify the malware before it causes performance issues or spreads further. The technician can check running processes, startup programs, and system performance metrics on each machine to identify infected systems.
- 2
A laptop user has limited vision and needs to modify the mouse pointer appearance for better visibility. Which of the following Windows utilities should be used to change the cursor color and size?
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Correct answer: C
Ease of Access is the Windows utility specifically designed for accessibility modifications, including cursor customization for users with visual impairments. This utility provides comprehensive options for changing mouse pointer size, color, and contrast to improve visibility for users with limited vision. The Ease of Access settings include options for larger cursors, high-contrast pointers, and colored cursors that are easier to see against various backgrounds. This centralized accessibility hub ensures that all visual assistance features are available in one location, making it the appropriate tool for addressing accessibility needs rather than general mouse settings.
- 3
A department supervisor reports that employees frequently forget passwords for their mobile devices and business applications, resulting in numerous IT support requests. Which of the following should the IT administrator implement to minimize helpdesk tickets?
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Correct answer: B
Implementing single sign-on (SSO) with biometric authentication directly addresses the root cause of forgotten passwords by eliminating the need to remember multiple passwords. SSO allows users to authenticate once and gain access to multiple applications and devices without repeatedly entering credentials. Combined with biometric authentication (fingerprint, facial recognition, or iris scanning), this solution provides both security and convenience. Biometrics cannot be forgotten like passwords, significantly reducing helpdesk tickets related to password resets. This approach improves user experience while maintaining security standards and reducing IT support overhead.
- 4
A system administrator contacts the IT support team because field technicians cannot access a Ubuntu server used for monitoring tools. When the administrator attempts to use remote desktop to connect to the server, the desktop environment appears to be unstable and crashing repeatedly. Which of the following remote access methods should the administrator use to effectively troubleshoot this server?
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Correct answer: A
SSH (Secure Shell) is the correct method for troubleshooting a Linux server when the GUI is unstable. SSH provides secure command-line access to remote systems, allowing administrators to diagnose and fix issues without relying on the graphical desktop environment. Since the desktop environment is crashing, SSH bypasses the GUI entirely and provides direct access to the underlying operating system. This allows the administrator to check system logs, restart services, monitor processes, and perform other troubleshooting tasks using Linux command-line tools such as ps, top, systemctl, and log analysis commands.
- 5
An IT department needs to securely dispose of solid-state drives from decommissioned workstations before donating the computers to a local school. Which of the following provides the MOST secure data destruction method?
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Correct answer: A
Data sanitization software provides the most secure method for destroying data on storage devices before disposal or repurposing. This software uses DoD-approved algorithms to overwrite all data sectors multiple times with random patterns, making data recovery virtually impossible. Unlike basic formatting or OS reinstallation, sanitization software specifically targets all areas of the drive including slack space, temporary files, and deleted file remnants. For SSDs, proper sanitization software also addresses wear leveling and over-provisioning areas. This method ensures compliance with data protection regulations and prevents sensitive information from being recovered by unauthorized parties.
