MB-200 Practice Questions
Prepare for MB-200 with more than an answer.
Unlock the full exam and previous versions
- v1Dynamics 365 Customer Service Functional Consultant 171 questions Locked
- MB-200Legacy Dynamics 365 Customer Engagement Core 50 questions Current
- Exam fee
- $165 USD
- Level
- Associate
- Valid for
- 2 years
Domains covered on the exam 6
- Perform discovery, planning, and analysis7.5%
- Manage user experience design22.5%
- Manage entities and data17.5%
- Implement security7.5%
- Implement integration17.5%
- Perform solutions deployment and testing27.5%
- 1
Your role of Systems Administrator includes the management of your company’s Microsoft Dynamics 365 for Customer Service system.
You want to create a view in the Dynamics 365 system. The view must be a public view to ensure that all users are able to use the view.Which two of the following could you use to create the view? (Choose two)
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Correct answer: A, D
A,D
A,D
- 2
You work as a Sales Manager for a company. The company uses Microsoft Dynamics 365 for Customer Engagement. The company has several departments.
Users in the Sales, Accounts and Customer Support departments are licensed to use Dynamics 365.
You will be having a meeting with users from multiple departments. The meeting will include attendees who do not have access to Dynamics 365.
You want to distribute an Excel workbook that contains Dynamics 365 data to the meeting attendees prior to the meeting.
You need to ensure that the attendees can view all the data in the Excel workbook.Which of the following options could you use?
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Correct answer: C
C
- 3
Your role of Systems Administrator includes the management of your company’s Microsoft Dynamics 365 for Customer Service system.
You plan to deploy Dynamics 365 for Outlook to members of the Sales team.
You need to verify that the Sales team users’ computers meet the minimum software requirements to install Dynamics 365 for Outlook.
The solution must ensure that Dynamics 365 for Outlook can support Offline Mode.Which two of the following configurations meet the requirements? (Choose two)
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Correct answer: A, C
A,C
A,C
- 4
Your role of Systems Administrator includes the management of your company’s Microsoft Dynamics 365 for Customer Service system.
You have configured a form which contains a currency field. The currency field is set to two decimal places.
You need to reconfigure the currency field to display the value as a whole dollar.Which property of the field should you modify?
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Correct answer: A
A
