Certified Pega Business Architect Practice Questions
Prepare for PEGACPBA25V1 with more than an answer.
- Exam fee
- $190 USD
- Level
- Associate
- Valid for
- Lifetime (certification does not expire but staying current is recommended)
Domains covered on the exam 7
- Pega GenAI10%
- Case Management30%
- Data and Integration15%
- Security5%
- User Experience10%
- Application Development25%
- Insights5%
- 1
A business process requires that when a 'Refund' case reaches the 'Approval' stage, the status should automatically change to 'Pending-Approval'. When the manager approves it, the status should change to 'Resolved-Completed'. Where is the most appropriate place to configure these status updates?
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Correct answer: B
In the Case Lifecycle Designer (App Studio), you can set the Case Status directly on the Stage properties (for entry status) and on the 'Resolve' step properties (for resolution status). This is the low-code, best-practice approach.
- 2
Which of the following scenarios best demonstrates the use of a 'Business Logic' routing configuration?
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Correct answer: C
Business Logic routing allows you to define conditions (When rules) to determine the routing destination dynamically. This is distinct from static routing (always to user X) or simple queue routing.
- 3
True or False: A 'Passed Deadline' interval in an SLA configuration repeats only once by default.
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Correct answer: B
False. In Pega, you can configure the Passed Deadline event to repeat a specific number of times (or indefinitely) and at a specific interval. It does not default to 'only once'; the behavior is determined by the configuration (Limit of events).
- 4
An organization requires that all 'Complaint' cases must have a 'Review' stage. However, the steps within the Review stage differ significantly based on whether the complaint is 'Financial' or 'Service-related'. Which implementation supports modularity and reuse best?
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Correct answer: C
This allows you to maintain distinct, modular processes for each type of complaint within the same stage context. Conditions on the process start ensure only the relevant workflow executes.
- 5
When configuring a Decision step in a flow to route a case based on the value of '.RiskScore', which Decision Rule type allows you to configure ranges (e.g., 500) most intuitively?
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Correct answer: C
Decision Trees are ideal for 'if-then-else' logic involving nested conditions or ranges on a single property. They present a branching structure that maps well to evaluating numeric ranges.
- 6
A multinational financial services institution is launching a new 'Wealth Management' application using Pega Infinity '25. The institution has strict requirements for client data privacy and requires that support agents only access information relevant to the specific client they are currently assisting. The organization plans to use Pega GenAI Knowledge Buddy to assist agents. Which configuration strategy ensures Knowledge Buddy respects these contextual security constraints while providing accurate answers?
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Correct answer: A
Pega GenAI Knowledge Buddy supports client-specific contextual knowledge. By passing the specific context (like a Client ID or Case ID) during the interaction, the Buddy restricts its retrieval generation (RAG) process to only the documents and data relevant to that specific context, ensuring strict data privacy adherence.
- 7
A Business Architect is initiating a modernization project for a legacy insurance claims system. The team decides to use Pega Blueprint to accelerate the design phase. They have generated a Blueprint that includes Case Types, Data Objects, and Personas. However, during the review, the Lead System Architect identifies that the 'Claims Adjuster' persona needs specific access to an external vehicle database that was not captured in the initial generation. What is the correct workflow to address this in the Blueprint phase before application generation?
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Correct answer: C
Pega Blueprint allows for iterative refinement. The Business Architect should modify the design within the Blueprint tool itself—adding the missing Data Object and defining the relationship—to ensure the generated application structure is correct from the start. This prevents technical debt immediately after generation.
- 8
During the development of a 'Customer Onboarding' application, a Business Architect wants to use Pega GenAI Autopilot to accelerate the creation of sample data for testing. Which action can Autopilot perform in App Studio to support this requirement?
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Correct answer: D
In App Studio, Pega GenAI Autopilot can analyze the fields and types defined in a Data Object and generate realistic sample data rows (records). This allows developers and BAs to test the application with meaningful data without manual entry.
- 9
A logistics company wants to integrate a Generative AI model to summarize lengthy shipping manifests into concise delivery notes within their Pega application. They need to ensure that the integration is managed as a reusable rule that can be versioned and deployed across different case types. Which Pega capability should be used to achieve this?
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Correct answer: A
Pega introduces 'Connect Generative AI' rules (Connect GenAI) to formalize the integration with generative models. This allows the prompt engineering and model selection to be encapsulated in a versionable rule, promoting reuse and standard lifecycle management.
- 10
Which TWO statements accurately describe the capabilities of Pega GenAI Agents in the context of an Agentic Workflow? (Select TWO)
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Correct answer: D, E
To function safely and effectively, GenAI Agents rely on Tool Rules that explicitly define what capabilities (APIs, Flows, Data Pages) are exposed to the model for execution.
GenAI Agents in Pega are designed to be 'agentic,' meaning they can use defined tools (Tool Rules) to perform specific actions within the application based on their reasoning.
