Salesforce Certified Platform Administrator Practice Questions
Prepare for Plat-Admn-201 with more than an answer.
- Exam fee
- $200 USD
- Level
- Associate/Professional
- Valid for
- Maintained through release exams (maintenance modules due each Salesforce release cycle)
Domains covered on the exam 8
- Configuration and Setup15%
- Object Manager and Lightning App Builder15%
- Sales and Marketing Applications10%
- Service and Support Applications10%
- Productivity and Collaboration10%
- Data and Analytics Management17%
- Automation15%
- Agentforce AI8%
- 1
An administrator accidentally deleted a custom field 'Legacy_ID__c' from the Account object 10 days ago. The team now realizes they need the data contained in that field for an integration. What is the capability of Salesforce regarding the restoration of this field?
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Correct answer: B
When a custom field is deleted, it sits in a 'soft delete' state for 15 days (unless permanently hard-deleted or the limit is reached). During this window, the field and its data can be undeleted/restored.
- 2
A company uses the Opportunity object to track both 'New Business' and 'Renewal' deals. The 'Stage' picklist values are different for each type. For example, 'Prospecting' applies only to New Business, while 'Renewal Review' applies only to Renewals. Which feature should the administrator use to ensure users see only the relevant Stage values for each deal type?
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Correct answer: B
Sales Processes are used to define the specific picklist values available for the Opportunity Stage field. These Sales Processes are then assigned to Record Types (e.g., New Business Record Type, Renewal Record Type) to control which stages are visible.
- 3
The Sales Director wants a field on the Account record that displays the date of the most recent closed-won Opportunity. Which feature is best suited for this requirement without custom automation?
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Correct answer: A
Account and Opportunity are linked by a standard lookup, but Salesforce supports roll-up summary fields on Account that summarize Opportunity records. A MAX roll-up on Close Date with filter criteria Won = True (Stage = Closed Won) shows the date of the most recent closed-won opportunity, with no automation to maintain. Source: Salesforce Help 'Roll-Up Summary Field'.
- 4
A multinational organization, GlobalTech, operates in the US, Europe, and Japan and has enabled Multi-Currency in its Salesforce org. The US-based sales director needs opportunity amounts in reports converted to USD using the exchange rate that was in effect for each opportunity's Close Date, rather than a single static rate. Which feature should the administrator enable?
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Correct answer: A
Advanced Currency Management (ACM) enables dated exchange rates, which map a conversion rate to a date range. For opportunities, opportunity products, schedules, splits and related reports, the Close Date determines which dated rate is used, so historical deals keep the rate of their period. Without ACM, multi-currency uses a single static conversion rate for every record. Source: Salesforce Help, 'About Advanced Currency Management'.
- 5
True or False: Freezing a user account in Salesforce releases the user license associated with that account, making it available for reassignment to a new employee.
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Correct answer: B
False. Freezing a user only prevents them from logging in; it does not deactivate the user record or release the license. To release the license, the user must be deactivated.
- 6
A System Administrator is troubleshooting a login issue for a remote user. The organization has set 'Login IP Ranges' on the user's Profile, and there are also 'Trusted IP Ranges' defined in Network Access at the organization level. The user is trying to login from an IP address that is NOT in the Profile's Login IP Ranges but IS in the Network Access Trusted IP Ranges. What is the expected outcome? (Select TWO)
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Correct answer: A, B
When Login IP Ranges are defined on a profile, a login from any IP address outside those ranges is denied, even if the address is in the org-wide Network Access trusted IP ranges; trusted IP ranges only decide whether a verification (identity) challenge is required, they never override a profile restriction. The failed attempt is written to Login History with the status 'Restricted IP', which is how the administrator can confirm the cause. Source: Salesforce Help - Restrict Login IP Addresses in Profiles; Salesforce Network Access and Profile-Based IP Restrictions (KB 000386441).
When Login IP Ranges are defined on a profile, a login from any IP address outside those ranges is denied, even if the address is in the org-wide Network Access trusted IP ranges; trusted IP ranges only decide whether a verification (identity) challenge is required, they never override a profile restriction. The failed attempt is written to Login History with the status 'Restricted IP', which is how the administrator can confirm the cause. Source: Salesforce Help - Restrict Login IP Addresses in Profiles; Salesforce Network Access and Profile-Based IP Restrictions (KB 000386441).
