Slack-Con-201 Salesforce Certified Slack Consultant Practice Questions
Prepare for Slack-Con-201 with more than an answer.
- Exam fee
- $200 USD
- Level
- Intermediate
- Valid for
- Requires annual maintenance module on Trailhead
Domains covered on the exam 7
- Delivery and Migration17%
- Discovery10%
- Grid Design15%
- Policies and Settings22%
- Channel Strategy10%
- Governance Structure (Owner and Admin Roles)8%
- Learning and Enablement18%
- 1
You are preparing a learning plan for a client's 'Slack Champions' network. These are non-admin power users who will help drive adoption.
Which topic is MOST critical to include in their specific enablement curriculum?
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Correct answer: A
Champions act as peer influencers. Their primary role is to model good behavior and assist colleagues with day-to-day usage. Teaching them advanced etiquette and best practices leverages their position to scale adoption effectively.
- 2
A consultant is planning the migration schedule for a client moving from Microsoft Teams to Slack. The client has 5,000 users and wants to migrate over a single weekend.
Which risk factor is MOST critical to evaluate to determine if a single-weekend 'big bang' migration is feasible?
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Correct answer: A
Data volume is the primary constraint in migration speed. Slack's import tools have physical throughput limits. If the data volume exceeds what can be processed in 48 hours, a 'big bang' weekend migration will fail, leaving the client in a broken state on Monday morning.
- 3
During the 'Delivery' phase, a client asks about the 'Pilot' approach versus a 'Phased' rollout.
What is the key distinction between a Pilot and a Phased rollout in Slack delivery methodology?
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Correct answer: D
A Pilot is experimental; its goal is learning and validation, often with a 'friendly' group. A Phased rollout is the execution of the actual launch plan, broken into waves (e.g., by department) to manage support load, but it is a production deployment.
- 4
A consultant is planning a migration to an Enterprise Grid organization for a large financial institution. The client requires that all historical message data from three existing workspaces be retained and consolidated into the new Grid. During the pre-migration assessment, the consultant identifies that several users have accounts in multiple workspaces with different email aliases (e.g., [email protected] and [email protected]).
What is the critical first step the consultant must take to ensure a successful migration without creating duplicate user accounts?
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Correct answer: A
The migration tool uses email addresses as the primary unique identifier for merging user accounts. If users have different email addresses in different workspaces, the tool will create separate user accounts in the destination Grid, leading to fragmentation of identity and history. Remediating these email mismatches in the source workspaces is a mandatory pre-migration step.
- 5
During the 'Delivery' phase of a Slack implementation project, a consultant is defining the RACI matrix for the engagement. The client's IT team is resource-constrained and has asked the partner to handle as much technical configuration as possible. However, certain actions require internal access rights.
Which responsibility MUST remain with the Client according to standard Slack delivery best practices?
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Correct answer: C
While a partner can advise on the configuration values required for Slack, the actual configuration of the client's Identity Provider (IdP) typically requires high-level internal administrative access that external consultants are not granted. Therefore, the Client remains Accountable and Responsible for the IdP-side configuration.
- 6
A consultant is conducting a discovery session with a prospective Enterprise Grid client. The client mentions they have strict data residency requirements due to operating in the EU and need to ensure certain types of conversations are deleted after 90 days.
Which set of discovery questions is MOST relevant to gather the technical requirements for these needs?
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Correct answer: C
These questions directly address the client's stated constraints. Data residency relates to the storage region, and the 90-day deletion requirement maps directly to message and file retention policies.
