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Quizra

Vendor

American Hotel & Lodging Educational Institute exams

See which Quizra question sets are currently listed for this vendor, then open the exact exam you are preparing for.

Exams
6
Questions
1,025

Question sets

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Certification paths

How the certifications fit together

Entry-Level

Frontline staff and new hospitality professionals

  • Certified Guest Service ProfessionalCGSP30 questions, 60 minutes; requires Guest Service Gold training; 70% passing score
  • Certified Lodging Security OfficerCLSO5-hour online learning suite with integrated quizzes; covers safety, security, active assailant, human trafficking

Supervisor

First-line supervisors and department trainers

  • Certified Hospitality SupervisorCHS100 questions, 120 minutes; 70% passing; requires 90 days in supervisory role
  • Certified Hospitality Department TrainerCHDTRequires completion of Trainer Development Program and passing exam
  • Certified Lodging Security SupervisorCLSS125 questions, 120 minutes; covers 9 knowledge areas for security supervisors

Manager

Mid-level hospitality managers

  • Certified Hospitality ManagerCHM100 questions, 120 minutes; 70% passing; 6 months in management role
  • Certified Hospitality Sales ProfessionalCHSPRequires 50%+ sales responsibilities; covers prospecting, proposals, pipeline management, negotiation

Executive / Department Head

Senior leaders and department heads

  • Certified Hotel AdministratorCHA150 questions, 180 minutes; 70% passing; flagship credential for GMs and senior executives
  • Certified Rooms Division ExecutiveCRDE150 questions, 180 minutes; 70% passing; 1 year in rooms division leadership
  • Certified Food and Beverage ExecutiveCFBE150 questions, 180 minutes; 70% passing; 1 year in F&B leadership
  • Certified Hospitality Housekeeping ExecutiveCHHE150 questions, 180 minutes; 70% passing; 3 years in housekeeping management
  • Certified Hospitality Facilities ExecutiveCHFE150 questions, 180 minutes; 2 years in facilities/engineering management
  • Certified Lodging Security DirectorCLSD150 questions, 180 minutes; 75% passing (higher threshold); 1 year as security director

Educator / Trainer

Hospitality educators and training professionals

  • Certified Hospitality EducatorCHE100 questions; requires workshop participation; 2 years post-secondary teaching experience
  • Certified Hospitality TrainerCHT150 questions, 180 minutes; 70% passing; 1 year in hospitality training role

What changed

The timeline

  1. January 5, 2024

    CHIA removed from AHLEI distribution

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