Certified Hotel Administrator Practice Questions
Prepare for AHLEI-CHA with more than an answer.
- Exam fee
- $728.5 USD
- Level
- Professional
- Valid for
- 5 years
Domains covered on the exam 7
- Financial Management14.3%
- Food and Beverage Management14.3%
- Human Resources Management14.3%
- Leadership14.3%
- Marketing and Sales14.3%
- Revenue Management14.3%
- Rooms Management14.3%
- 1
A meeting of an organization with multi-national membership that is available to meet on more than one continent is called:
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Correct answer: A
A
- 2
The term “Bet and Breakfast” is used for the rate that includes breakfast in addition to room. It is the same as:
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Correct answer: B
B
- 3
The opportunity of the meeting manager to sample a menu in advance of the event is called:
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Correct answer: A
A
- 4
A list of all guides provided by the meeting manager that contains details on room requirements, special guests, payment method, etc is called a list.
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Correct answer: B
B
- 5
A hotel general manager is responsible for creating a safe and secure environment for both guests and employees. Which of the following represents a comprehensive security strategy?
graph TD A[Comprehensive Security] --> B(Physical Security); A --> C(Procedural Security); A --> D(Staff & Guest Security); B --> B1[Access Control]; B --> B2[Surveillance]; B1 --> B1a(Key Card System); B1 --> B1b(Perimeter Security); B2 --> B2a(CCTV Cameras); C --> C1[Emergency Plans]; C --> C2[Cash Handling]; C1 --> C1a(Fire Evacuation); C1 --> C1b(Active Shooter Protocol); C2 --> C2a(Drop Safes); D --> D1[Staff Training]; D --> D2[Guest Awareness]; D1 --> D1a(Security Awareness); D2 --> D2a(In-Room Safety Info);Show answer details
Correct answer: C
A comprehensive security strategy is multi-layered, as shown in the diagram. It combines physical measures (locks, cameras), well-defined procedures (what to do in an emergency), and a well-trained staff who act as the eyes and ears of the property. All three elements must work together to be effective.
- 6
A public area in a hotel that serves as an entrance or waiting area is called a:
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Correct answer: B
B
- 7
A hotel that is located in the downtown area of a large city and is usually close to shopping places and other points of interest is known as:
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Correct answer: C
C
- 8
--------------------service handles booking rooms for meetings using multiple hotel facilities.
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Correct answer: B
B
- 9
A banquet captain may also serve as maitre d’ for small functions.
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Correct answer: B
B
- 10
A perimeter booth is also known as:
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Correct answer: C
C
