CQIA Practice Questions
Prepare for CQIA with more than an answer.
- 1
Why is Service Management so important to IT service providers? A.The success of many businesses depends upon the quality of their ITB.It's the only way to manage IT in the Internet ageC.It's contained within the IT Infrastructure LibraryD.It's the first non-proprietary initiative for the management of IT systems
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Correct answer: A
- 2
With which of the following processes is Problem Management least likely to interface on a regular basis? A.IT Financial ManagementB.Change ManagementC.Incident ManagementD.Availability Management
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Correct answer: A
