PSK-I Psk I Practice Questions
Prepare for PSK-I with more than an answer.
- Exam fee
- $200 USD
- Level
- Foundation
- Valid for
- Lifetime
Domains covered on the exam 3
- Kanban Practices35%
- Agile Metrics and Flow35%
- The Scrum Framework with Kanban30%
- 1
A Scrum Team decides to limit their Work in Progress (WIP). They set a limit of 3 for their 'Development' column. There are currently 3 items in 'Development'. A Developer finishes their work on one of these items and moves it to the next column, 'Testing'. What should that Developer do next?
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Correct answer: C
The primary goal of a Kanban system is to optimize flow to 'Done'. When a Developer has capacity, the first priority should be to help work that is already in progress move forward. This 'stop starting, start finishing' mindset means looking downstream to see if they can help with testing, reviews, or any other activity that will get an item completed. Only if there is no way to help downstream should they consider pulling a new item.
- 2
How does visualizing the Sprint Backlog on a Kanban board enhance the Scrum event of the Daily Scrum?
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Correct answer: C
A Kanban board makes the state of all work visible. During the Daily Scrum, the team can use this visualization to shift the focus from individual status updates to a discussion about flow. The board clearly shows where work is, what might be blocked, and which items are aging. This transparency helps the team inspect their progress toward the Sprint Goal and adapt their plan for the day by focusing on the items that most need attention to move forward.
- 3
A team has an average WIP of 10 items and an average Cycle Time of 5 days. They want to maintain the same average Cycle Time but need to increase their average WIP to 12 items to handle a temporary increase in demand. According to Little's Law, what must happen to their average Throughput?
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Correct answer: A
Little's Law states: Average Cycle Time = Average WIP / Average Throughput. Initially, the team's Throughput is 10 WIP / 5 days = 2 items/day. If they increase WIP to 12 and want to maintain a Cycle Time of 5 days, the new required Throughput would be: 12 WIP / 5 days = 2.4 items/day. Therefore, their average Throughput must increase to prevent the average Cycle Time from increasing.
- 4
True or False: The four flow metrics (WIP, Cycle Time, Throughput, Work Item Age) are only useful for the Scrum Master and should not be discussed with the Product Owner or stakeholders.
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Correct answer: B
Flow metrics are powerful tools for increasing transparency and managing expectations. Metrics like Cycle Time and Throughput are extremely valuable for the Product Owner for forecasting and release planning. Sharing this data with stakeholders during events like the Sprint Review can lead to more collaborative and realistic conversations about what can be delivered and when.
- 5
What are the primary benefits of actively managing work items in a Scrum with Kanban system? (Select TWO)
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Correct answer: B, D
Actively managing work involves paying close attention to items once they have started. This includes monitoring their age and identifying when they become blocked. This focus allows the team to address problems early, before they significantly impact delivery times, thus improving the predictability and smoothness of the flow.
By making the status of work highly visible (e.g., using a blocked indicator or tracking age), active management serves as a trigger for conversations. When an item is stuck, the team is prompted to discuss why and what can be done to resolve the impediment, which is a key practice for maintaining a healthy flow.
- 6
A Scrum Team has just adopted Kanban practices. During the Daily Scrum, a Developer mentions they are blocked on an item that has been in the 'Testing' column for four days. The team's Service Level Expectation (SLE) is 5 days with 85% confidence. What is the most appropriate action for the Scrum Master to facilitate?
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Correct answer: B
The primary purpose of tracking Work Item Age is to serve as a leading indicator of potential problems. When an item is aging and blocked, it signals a risk to the SLE. The Daily Scrum is the perfect event to inspect progress toward the Sprint Goal and adapt the plan. The most effective action is to make the problem visible and facilitate a team-based solution to unblock the item and restore its flow, rather than waiting for the SLE to be breached.
- 7
A team's Definition of Workflow must contain which elements to be considered complete according to the Kanban Guide for Scrum Teams? (Select THREE)
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Correct answer: A, C, D
The Kanban Guide for Scrum Teams specifies that a Definition of Workflow must include, at a minimum: a definition of the individual units of value (work items), defined start and finish points, and one or more workflow states. The Scrum Master's name and WIP limits, while important, are not mandatory components of the Definition of Workflow itself.
The Kanban Guide for Scrum Teams specifies that a Definition of Workflow must include, at a minimum: a definition of the individual units of value (work items), defined start and finish points, and one or more workflow states. The Scrum Master's name and WIP limits, while important, are not mandatory components of the Definition of Workflow itself.
The Kanban Guide for Scrum Teams specifies that a Definition of Workflow must include, at a minimum: a definition of the individual units of value (work items), defined start and finish points, and one or more workflow states. Explicit policies are a key part of defining how work moves through the defined states.
- 8
True or False: A Scrum Team using Kanban practices must replace its Sprint Burndown chart with a Cumulative Flow Diagram (CFD).
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Correct answer: B
Kanban practices are complementary to the Scrum framework. A team can use a CFD to gain insights into flow, but it does not replace the Sprint Burndown chart. The Burndown chart tracks remaining work against time to help a team manage its progress toward the Sprint Goal, while a CFD visualizes work in different states over time, highlighting flow, WIP, and Cycle Time. Both can be used together to provide a more complete picture.
- 9
A marketing team at a retail company uses Scrum with Kanban to manage campaigns. During a Sprint Retrospective, they analyze their Cycle Time Scatterplot and notice a wide distribution of cycle times, ranging from 2 to 20 days. The Product Owner is concerned because this makes forecasting unreliable. What is the most likely root cause the team should investigate first?
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Correct answer: C
A wide distribution on a Cycle Time Scatterplot indicates high variability and low predictability. This is often caused by a combination of inconsistent work item size (some items are huge, some are tiny) and delays from external dependencies or blockers. These factors cause some items to flow quickly while others get stuck for long periods, creating the wide scatter. Addressing these issues by breaking down work more consistently and managing dependencies is key to improving predictability.
- 10
Case Study: HealthData Inc.
HealthData Inc. is a company that processes patient data for clinical trials. Their core Scrum team is responsible for a workflow that includes Data Ingestion, Anonymization, Validation, and Reporting. Sprints are two weeks long. The team consistently fails to deliver the forecasted work, causing delays in trial reporting and frustrating stakeholders. The team's board has columns for each workflow step but no WIP limits. During Daily Scrums, Developers often report being 'busy' but it's unclear what is close to being 'Done'.
The Validation step is a known bottleneck. It requires a manual review by a senior data scientist, of which there is only one. Work frequently piles up in a 'Ready for Validation' column. To address their unpredictability, the management has mandated the team adopt Kanban practices.
Which of the following actions represents the most effective first step for the Scrum Team to take in their next Sprint Planning?
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Correct answer: C
The most effective first step is to address the known bottleneck and the overall system load. Setting a WIP limit on 'Validation' (e.g., 2-3 items) makes the bottleneck's capacity explicit and prevents work from piling up. A second, broader WIP limit on the entire system (from start to near the end) encourages a pull system and prevents the team from starting too much work overall. This evolutionary approach respects the current process, makes the key problem visible, and starts the journey toward better flow without drastic, disruptive changes like eliminating Scrum.
