CIS-HR Human Resources Practice Questions
Prepare for CIS-HR with more than an answer.
- Exam fee
- $450 USD
- Level
- Specialist
- Valid for
- 3 years
Domains covered on the exam 4
- ServiceNow HR System Architecture30%
- Core HR Applications and Employee Center Configuration30%
- HR Journeys (Lifecycle Events and Transitions)20%
- Platform, Role, and Contextual Security20%
- 1
What kind of records do HR Requests create?
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- 2
In which module can the HR admin manage the HR email address for incoming HR requests?
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Correct answer: D
D
- 3
The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise Onboarding and Transitions.
Which plugin must be activated to utilize Enterprise Onboarding and Transitions?
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Correct answer: A
A
- 4
On the HR Case form, some HR Services have associated Response templates.
What determines which HR Services have Response Templates?
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Correct answer: C
C
- 5
What does the following Mermaid diagram represent in the context of ServiceNow HRSD?
graph TD A[User [sys_user]] --> B(HR Profile [sn_hr_core_profile]); B --> C{HR Case [sn_hr_core_case]}; C --> D(Payroll Case [sn_hr_payroll_case]); C --> E(ER Case [sn_hr_er_case]);Show answer details
Correct answer: B
The diagram shows the core data relationships in HRSD. The User table has a reference to the HR Profile. The HR Profile is referenced by the base HR Case table. The Payroll and Employee Relations (ER) case tables are extensions of the base HR Case table, inheriting its fields and functionality.
- 6
If you had little coding experience and were tasked with adding new pages to the customer’s Employee Service Center, which Service Portal Configuration option would be best to complete the task?
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Correct answer: A
A
- 7
If a new HR Knowledge base is created, how can it be included in the Knowledge results section on the HR Case form?
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Correct answer: B
B
- 8
Beginning with the Orlando release, which module allows HR Administrators to define which groups may access the various COEs or HR Services without needing to edit or create new ACL records?
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Correct answer: B
B
- 9
If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?
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- 10
Which of the following applications is installed with the Human Resources Scoped App: Core plugin?
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Correct answer: A
A
