CIS-SAM Software Asset Management Practice Questions
Prepare for CIS-SAM with more than an answer.
- Exam fee
- $450 USD
- Level
- Specialist
- Valid for
- 2 years
Domains covered on the exam 5
- Software Asset Core Overview & Fundamentals14%
- Data Integrity – Attributes and Sources for the Data28%
- Practical Management of Software Compliance30%
- Operational Integration of Software Processes13%
- Extending SAM15%
- 1
When creating custom products: (Choose the best answer.)
Show answer details
Correct answer: D
D
- 2
Client access is the right to use for a specific amount of time.
Show answer details
- 3
Coalesce can only use a single field to uniquely identify a record.
Show answer details
- 4
In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?
Show answer details
Correct answer: D
- 5
A(n) ________________is required for a user or device to consume software rights.
Show answer details
- 6
An organization is aiming to achieve Tier 3 (Operational Integration) of the SAM Capability Model. To accomplish this, the SAM Professional application must be tightly integrated with other core business processes within ServiceNow. Which THREE of the following integrations are essential for reaching this maturity level? (Select THREE).
graph TD subgraph Tier1 [Tier 1: Trustworthy Data] Discovery --> Normalization --> CMDB end subgraph Tier2 [Tier 2: Practical Management] Models --> Entitlements --> Reconciliation end subgraph Tier3 [Tier 3: Operational Integration] SAM_Core((SAM Core)) SAM_Core --> Change_Mgmt[Change Management] SAM_Core --> Service_Catalog[Service Catalog] SAM_Core --> Procurement[Procurement] end subgraph Tier4 [Tier 4: Strategic Conformance] APM[Application Portfolio Mgmt] GRC[Governance, Risk, Compliance] Financial_Mgmt[Financial Management] end Tier1 --> Tier2 --> Tier3 --> Tier4Show answer details
Correct answer: A, B, D
Tier 3, Operational Integration, focuses on embedding SAM processes into the day-to-day IT and business operations. The key integrations for this tier are with Change Management (to assess license impact of changes), Service Catalog (to manage software requests and automate fulfillment), and Procurement (to track purchases and create entitlements). While HR integration is valuable for user data, it's foundational (Tier 1). GRC is part of Tier 4 (Strategic Conformance).
- 7
Software Asset Lifecycle has _______components.
Show answer details
Correct answer: A
A
- 8
What are three ways to get software asset data into ServiceNow?
Show answer details
Correct answer: C
C
- 9
Which of the following data elements are key to an effective Software Asset Management practice
within ServiceNow? (Choose four.)
Show answer details
Correct answer: A, B, C
A,B,C,E
A,B,C,E
A,B,C,E
