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ITIL exams

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Exams
5
Questions
2,936

Question sets

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Certification paths

How the certifications fit together

Foundation

Entry-level IT service management

  • ITIL 4 FoundationITIL4-FND40 MCQs, 60 min, pass 65%; prerequisite for all advanced paths
  • ITIL Foundation (Version 5)ITIL5-FNDLaunched Feb 12 2026; ITIL 4 and v5 coexist for ~12 months
  • ITIL Foundation (Version 5) BridgeITIL5-FND-BRLaunches Feb 26 2026; 30-min transition exam for ITIL 4 Foundation holders

Managing Professional

IT practitioners managing services & workflows

  • ITIL 4 Specialist: Create, Deliver and SupportITIL4-CDS40 MCQs, 90 min, pass 70%; also required for Practice Manager path
  • ITIL 4 Specialist: Drive Stakeholder ValueITIL4-DSV40 MCQs, 90 min, pass 70%; customer journey and stakeholder management
  • ITIL 4 Specialist: High-Velocity ITITIL4-HVIT40 MCQs, 90 min, pass 70%; agile and digital environments
  • ITIL 4 Strategist: Direct, Plan and ImproveITIL4-DPI40 MCQs, 90 min, pass 70%; shared with Strategic Leader path

Strategic Leader

Senior leaders driving digital strategy

  • ITIL 4 Strategist: Direct, Plan and ImproveITIL4-DPIShared with Managing Professional path
  • ITIL 4 Leader: Digital and IT StrategyITIL4-DITS30 MCQs, 60 min, pass 70%; scenario and case-study based

Practice Manager

Practice-based operational expertise

  • ITIL 4 Specialist: Monitor, Support and FulfilITIL4-MSFBundled: 60 MCQs, 90 min, pass 65%; covers 5 practices
  • ITIL 4 Specialist: Plan, Implement and ControlITIL4-PICBundled: 60 MCQs, 90 min, pass 65%; covers 5 practices
  • ITIL 4 Specialist: Collaborate, Assure and ImproveITIL4-CAIBundled: 60 MCQs, 90 min, pass 65%; covers 5 practices

Master

Highest ITIL designation

  • ITIL 4 MasterITIL4-MASTERAwarded upon achieving PM + MP + SL designations; no separate exam

What changed

The timeline

  1. February 1, 2026

    RESILIA Foundation and Practitioner exams retired

  2. June 2, 2026

    ITIL Foundation Bridge (Version 5) called out in June news announcement

  3. December 31, 2027

    ITIL 4 modules sunset planned

  4. December 31, 2027

    ITIL Foundation Bridge retirement set

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View ITIL-4-BRM