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Avaya exams

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Exams
22
Questions
4,638

Question sets

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Certification paths

How the certifications fit together

Sales & Design Readiness

Sales and pre-sales professionals

  • Avaya Sales Readiness Associate (ASRA)ASRAOnline test; validates Avaya solution selling strategy
  • Avaya Design Readiness Associate (ADRA)ADRAOnline test; validates Avaya solution design fundamentals

Administration & Development

System admins and developers

  • Avaya Solutions Administrator Certificate (ASAC)ASACOnline test; Avaya solution administration expertise
  • Avaya Solutions Developer Certificate (ASDC)ASDCOnline test; Avaya solution development expertise

Services Technical Associate (ASTA) - Unified Communications

Implementation and support engineers for Avaya Aura and IP Office

  • ASTA Avaya Aura Core Components Support72201TASTA-7220; replaced proctored 7220X (retired Feb 2025)
  • ASTA Avaya Aura Communication Applications Support72301TASTA-7230; replaced proctored 7230X (retired Feb 2025)
  • ASTA Avaya IP Office Platform Implement77202TASTA-7720; launched Mar 2025
  • ASTA Avaya IP Office Platform Support78202TASTA-3000; replaced proctored 78201X (retired Feb 2025)

Services Technical Associate (ASTA) - Contact Center

Implementation and support engineers for Avaya Experience Platform

  • ASTA AXP On-Prem Implementation73920TASTA-7392; formerly CC Elite Implement; launched Mar 2025
  • ASTA AXP On-Prem Support74920TASTA-7492; formerly CC Elite Support; launched Mar 2025
  • ASTA Avaya Meetings Server Support72402TASTA-7140; collaboration/meetings server support

Legacy Certifications (Retired)

Proctored exams retired Feb 28, 2025; holders auto-granted ASTA

  • Avaya Certified Implementation Specialist (ACIS)VariousRetired Feb 28, 2025; replaced by ASTA credentials
  • Avaya Certified Support Specialist (ACSS)VariousRetired Feb 28, 2025; replaced by ASTA credentials

What changed

The timeline

  1. Oct 31, 2016

    6209 Aura Contact Center CCT retired

  2. Nov 30, 2018

    7491X CC Elite Multichannel Support retired

  3. May 31, 2019

    7693X Pod Fx Support retired

  4. Aug 1, 2019

    7303 CallPilot Implementation retired

  5. Jul 31, 2020

    7495X, 7497X Oceana exams retired

  6. Sep 30, 2020

    7141X, 7241X Equinox exams retired

  7. Sep 30, 2020

    7750X, 7765X IP Office CC/WFO exams retired

  8. Mar 31, 2022

    71200X Aura Core Components retired

  9. Apr 30, 2022

    72200X, 77200X retired

  10. Sep 30, 2022

    46150T Midsize Solutions Sales retired

  11. Feb 28, 2023

    75940X, 76940X Converged Platform retired

  12. Aug 30, 2024

    37820X Midsize Solution Design retired

  13. Feb 28, 2025

    ALL remaining proctored exams (X) retired

  14. Mar 1, 2025

    ASTA program launched, ACIS/ACSS discontinued

  15. Mar 3, 2025

    ASTA-7130, ASTA-7141, ASTA-7180, ASTA-7220 released

  16. April 30, 2025

    Avaya Learning Center replaces CMS for transcripts

  17. April 1, 2026

    Avaya launches Infinity training paths

  18. April 20, 2026

    Consolidation of ASTA-7130/ASTA-7230 Communication Apps

  19. April 27, 2026

    Consolidation of ASTA-7392/ASTA-7492 Call Center Elite

  20. May 8, 2026

    73920T and 74920T retired

  21. June 30, 2026

    Avaya Learning Center decommission is now historical

  22. June 30, 2026

    Avaya Learning Center decommissioned

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